Take the tour

The Main Entrance and Parking Garages all lead to the Entry Level of the Convention Center, we call this the ground floor. 

This is where you will start you North East Open Experience!

The Ground Floor is the Home to:
Click each item to learn more about it!

• • Competitor Check-In (aka Registration)
  • Spectators (aka Admission)
  • Breaking Material Pick-Up
  • Customer Service
  • Concessions (Food)
  • Athelete Lounge
  • Judges Lounge

1. When you get here...

What to expect when you arrive at the Albany Capital Center. Be sure to check the parking video before you get here.

2. Your First Stop

This is where pre-registered competitors check in and receive their paperwork.

• Upon arrival, please stop at the Registration/Competitor Check-In area first. The friendly staff will ask you for the Competitors Name.
  
  You will receive an envelope with the competior tag inside it. The competitor tag is very important as it will list ALL of your divisions.
• 
  It is important to double check your check after you leave the Registration Area and look for any missing or mistaken items. If you find an issue you should visit the Add/Changes Booth. 
  
  You will receive a Program Book here with lots of important information about the day!
• If you have any outstanding balance or owed money, the staff at the registration table will be aware of it and kindly ask you to make payment there via Cash or Check. No Credit Cards acepted.
  
  

3. Your Second Stop

After Checking In at the Registration table, all competitors and their family/friends should next stop at the Admission table. 

4. Your Third Stop

This is where you pick up your boards that you pre-ordered, or purchase additional boards.

5. Your Fifth Stop (if necessary)

Customer service is where you go to have your general questions answered. 

If you find any discrepencies with your Competitor Tag, you can come here to have them fixed! Wrong Age? Wrong Division? Missing a Division?

Adds/Changes is open in the morning from 7:30am when the doors open until 10:00am. 

For that period of time, if you need to make any changes to your Registration, this is the place to do it, please do not ask the Registration/Competitor Check-In area to make changes as that is not their role.

Want to Add an Event? No Problem! Do it here at Adds/Changes (fee will be due).

Did we get some of your info Wrong? Age? Rank? and Event? No problem, we will fix it here!

Did you accidently register for the wrong event? No Problem! We can fix it here and put you in the correct event!

Sorry, Customer Service will not be able to tell you when any division is going to run.